What does the message "The Spam and Virus Filtering System server is unable to download the latest updates" mean?

The Anti-Spam and Anti-Virus Email Filtering Appliance updates the spam definitions once every five minutes. If for some reason the appliance cannot communicate with the update center the "Unable to download" message will display.

You can see the time of the Last Anti-Spam Update up in the gray header bar above the menu tabs.

  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

What are the incoming and outgoing mail servers for Walla Walla Internet Dial-Up Internet Access?

The mail servers for Walla Walla Internet dial-up Internet access are: POP3 (incoming) server:...

How do I make a Global Address Book for Open WebMail?

To create a global address book, first create an address global book for one user, populate it...

What is a mail spool?

A mail spool is a file that stores the mail header (i.e. sender's address, time of delivery,...

How do I add or remove MX records for my MDH hosting account?

To add an MX record "example.record.domain.com" for a domain: Click on your domain name....

What is a mailbox quota (Plesk)?

The mailbox quota is the limit on the size each mailbox can reach. The disk space quota is the...