Articles

 Can I delete access_log and error_log files from my UPipe account?

You can delete any log file with "processed" as part of its name in the Log Manager portion of...

 Can I use an external DNS server?

Yes, it is possible to use your own name server. One thing to keep in mind is that there we will...

 Can I use my own domain to get to the Plesk login screen?

Yes. Any address that actually resolves the server will give you access to the control panel....

 Can access logs be disabled? (Log rotation explained.)

The Apache access logs cannot be disabled on Plesk-based hosting account. Log files can be...

 DNS for my UPIPE site won't propagate.

A common cause of this problem is that the NS records for the website were created, but 'A'...

 How can I block traffic from a specific site to one of my sites?

You can set up an .htaccess file to deny access from a hostname or an IP address. Look in your...

 How can I configure an OHP or WebPro site to have a domain administrator?

For WebPro hosting accounts, click on the System tab. OHP hosting accounts skip to step 2....

 How can I enable Active Server Pages (ASP)?

To enable Apache ASP for your site on a Upipe or MDH hosting account follow these steps:...

 How can I recover a lost password for my main FTP user for a domain?

You cannot recover a lost FTP password in Plesk, but you can reset the FTP password to a new...

 How can I schedule a cron job for my Upipe domain?

If you need a cron job, email support@advantagecom.net with the text of the cron job. We will...

 How can I set up more than one FTP account per domain?

To create multiple FTP users for a site, you create what are called "web users" from the Plesk...

 How can I stop file directory listings?

The easiest way to stop the directory indexing is to put a blank index.html file in the...

 How can I turn on FrontPage extensions on a Plesk 5 hosting account?

These instructions apply to the MDH and Universal Pipe hosting accounts. To enable FrontPage...

 How do I FTP files to my sites when they all use one IP?

The server will know which site you are connecting to (via FTP) by what username and password...

 How do I add additional IPs to my UPipe account?

An additional IP for your UPipe account is a one-time fee of $25.00 per IP address. To order an...

 How do I add additional domain names to my UPipe account?

There are several steps to configuring physical web hosting for an additional domain. Log into...

 How do I add additional domain names to my WebPro account?

To add an additional domain to a WebPro hosting account, you will first need to determine if...

 How do I add additional domains to my OHP account?

To add an additional domain to a WebPro hosting account, you will first need to determine if...

 How do I allow a customer access to the Plesk control panel but for only one domain?

These instructions apply only to the Plesk 5 (Upipe, MDH) and Plesk 7.5 (OHP, WebPro) hosting...

 How do I change file permissions in Plesk 5?

You can change the permissions for files using the Plesk 5 control panel with the following...

 How do I configure DNS entries in Plesk 7.5 (OHP/WebPro)?

To add DNS entries in the Plesk 7.5 Reloaded control panel follow these steps: Log into your...

 How do I configure resource limits for a domain on a OHP or WebPro hosting account?

In your control panel follow these steps: For WebPro hosting accounts, click on the System...

 How do I create a subdomain in the Plesk interface?

Log into your Plesk control panel. Click the button labeled "new domain" (Plesk 5) or "Add...

 How do I edit my hosts file in Windows XP?

To view your domain before you update your name servers at your registrar, you will want to...

 How do I renew my domain registration?

To renew a domain registration you made with us through Enom, you will need to follow these...

 How do I set a domain user in the Plesk Administration Control Panel?

You can set up a domain user in Plesk 5.x (MDH and Upipe hosting accounts): Click on the...

 How do I set up SSL for my website? (Plesk 5)

These instructions are valid for installing a SSL certificate on a Plesk 5 website. Our MDH and...

 How do I set up custom error message pages (such as 404) on a Plesk 5 hosting account?

These instructions apply to the MDH and Universal Pipe hosting accounts. In your Plesk 5...

 How do I turn on web statistics for MDH or Upipe hosting accounts?

To turn on web statistics for a Plesk 5.x website (MDH and Upipe hosting accounts) follow these...

 How do I turn on web statistics for OHP or WebPro hosting accounts?

To turn on web statistics for Plesk 7.x (OHP and WebPro hosting accounts): To turn on your web...

 In my control panel, what's the difference between a domain user and a web user?

A domain user allows you to log into the Plesk control panel using the domain name as the user...

 Is anonymous FTP available for the UPipe plans?

Yes, but anonymous FTP requires that the domain has a dedicated IP address. Once you order an...

 Is it possible password-protect webalizer web stats?

You can password protect your web statistics directories in both Plesk 5 and Plesk 7.5 Reloaded....

 Is it possible password-protect webalizer web stats?

You can password protect your web statistics directories in both Plesk 5 and Plesk 7.5...

 Is it possible to modify my UPipe account's MX record information?

You can add MX records for your domain in the Universal Pipe DNS Management tool found at:...

 Is it possible to use a PHP webpage (rather than HTML) for error pages such as 404?

Yes, you are able to create your own PHP error page. First you need to make sure that you have...

 Shared Web Hosting

You can find information on our Shared Web Hosting at:...

 What are the OHP control panel login URLs?

The OHP Plesk 7.5 Reloaded control panel login URL is: https://ohp0.speedingbits.com:8443/ The...

 What are the UPipe's name servers?

The name servers for our UPipe hosting accounts are:...

 What is Dr. Web?

Dr. Web is a Plesk add-on virus scanning program that is an optional program that when...

 What is the FTP information for a domain on the UPipe or MDH hosting accounts?

To find the FTP information for a domain you created in a Plesk 5 control panel (MDH and Upipe...

 What is the full path to web-server root created with Plesk?

The full server path to the web-server root for Upipe hosting accounts is:...

 Where are my Apache HTTP access logs?

Log files are found in the /logs directory for Plesk 5 hosting accounts, and in the...

 Where can I change DNS entries for my UPipe account?

The login URL for the Universal Pipe DNS Management tool can be found at:...

 Why are telnet/SSH not available on UPipe accounts?

Due to the nature of the UPipe server, allowing telnet or SSH would create an unreasonable...

 Why does the DNS function of the Plesk control panel not work for Upipe hosting accounts?

We have turned off the Plesk-based DNS for the Upipe hosting accounts. Because of the way Plesk...

 Why is incoming port 80 traffic blocked on the UPipe server?

Outgoing port 80 traffic is allowed from the Upipe server, which allows web traffic from Upipe...