All of the following settings must be in effect: Under the General tab: Email address:...How can I authenticate my mail server while using the Anti-Spam and Anti-Virus Email Filtering Service?
When you specify another mail server (cskv.speedingbits.com) to handle your mail, you have to...How can I reduce the amount of spam I receive?
The first thing you can do to cut down on spam is to make sure you are not using a catch-all...How can I repair my VPS's mail spool?
In some cases you can find the damaged email in a webmail client and delete just that damaged...How can I search the mail log on my VPS?
The default location for the mail log is /var/log/maillog on your VPS. By default, you will...How do I add or remove MX records for my MDH hosting account?
To add an MX record "example.record.domain.com" for a domain: Click on your domain name....How do I change the disk space allocated to email storage for my Upipe or MDH domain?
To change the disk space allocated to email storage on a Plesk 5 (UPipe, MDH) domain: Log into...How do I delete mail from my wallawallainternet.com address without moving it to the trash folder?
If you are out of disk space for your wallawallainternet.com dial up account you will need to...How do I make a Global Address Book for Open WebMail?
To create a global address book, first create an address global book for one user, populate it...How do I set up an email autoresponder in HSPC?
To have autoresponders in HSPC you will need to log into your HSPC control panel and go to...How do I set up email accounts for use in Microsoft Outlook 2000?
The critical settings for setting up an Email account in Microsoft Outlook 2000 are: General...How do I set up email accounts in Plesk?
For Plesk 5.x (MDH and Upipe hosting accounts): Log into your Plesk control panel. Click on...How do I set up email forwarding in HSPC?
In the HSPC control panel you can create a mail forwarding rule for an email address that...How do spam blacklists work?
The standard spam filters (MailAbuse.org, ORDB-RBL, sbl-xbl.spamhaus.org, spamcop.net) work from...How does secure email work?
The following is taken from the Microsoft Outlook Express help file. Sending secure messages...How to further reduce spam after purchasing the Anti-Spam and Anti-Virus Email Filtering Service
The way that the Anti-Spam and Anti-Virus Email Filtering System functions is that the MX...I blacklisted someone by accident in my Horde Webmail. How do I undo that?
Log into Horde with your username and password. Choose Options from the Menu Bar....I'm receiving email replies to addresses that do not exist.
Viruses and spammers will spoof (fake) the "From" line in the email address. The email does not...Is there a way to backup all my email on Horde?
For a Plesk-based hosting account (UPipe, MDH, OHP, WebPro) there is not an option to backup the...What are Advantagecom's mailing list policies?
We allow mailing lists on our servers. However, we enforce a strong anti-spam mailing list...What are the features of the Anti-Spam and Anti-Virus Email Filtering Service?
The key features of our Anti-Spam and Anti-Virus Email Filtering service are: No added email...What are the incoming and outgoing mail servers for Walla Walla Internet Dial-Up Internet Access?
The mail servers for Walla Walla Internet dial-up Internet access are: POP3 (incoming) server:...What does the message "The Spam and Virus Filtering System server is unable to download the latest updates" mean?
The Anti-Spam and Anti-Virus Email Filtering Appliance updates the spam definitions once every...What is a mail spool?
A mail spool is a file that stores the mail header (i.e. sender's address, time of delivery,...What is a mailbox quota (Plesk)?
The mailbox quota is the limit on the size each mailbox can reach. The disk space quota is the...What is the difference between Linux and virtual email addresses?
There are two types of email addresses in HSPC: Those based on a Linux user, and virtual email...What should my outgoing SMTP server be?
For our VPS, MDH, OHP, and WebPro hosting accounts, use your domain name without a subdomain, as...When I release a message from the spam appliance quarantine the message still shows in my list of quarantined messages.
This is normal behavior. When you release an email message from quarantine it sends you a copy of...When does the spam appliance filter my mail?
The filtering takes place before the email reaches your server. Your domain MX record is changed...Why am I being blocked from downloading email?
One reason you might not be able to download email is that you may be accessing the mail server...Why am I getting so many virus emails?
A large number of viruses that send spam emails constantly propagate over the Internet. The...Why does AOL treat mail forwarded from Advantagecom servers as spam?
It has come to our attention that several AOL users that use our web hosting services and use...Will the anti-spam appliance work with catch-all email addresses?
Yes, although each non-existent email address that forwards to the catchall will count towards...