Up to 1 hour per month of server administration work during regular office hours. This includes setting up domains, configuring user settings, or any other server management task requested by the client. Does not include design or programming services.
Up to 2 hours per month of server administration work (firewalls, user/password administration, service reconfiguration, software installation) during regular office hours. Additional hours of system administration available at $125/month, to be approved by client on a per case basis. Does not include design or programming services.
Up to 1 hour per month of web design work per month
Purchase of this item entitles you to one (1) additional support incident beyond your free ticketed support incidents. It also entitles you to get this support incident by phone, web chat, or unticketed support, in addition to the usual ticketing system.
This prepaid support incident must be used within 30 days of purchase.
Installation only. SSL certificates are purchased separately. SSL certificates purchased from Advantagecom include installation at no charge.